At NAMSO CLOTHING, we understand the importance of protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when engaging with our website and services.
1. Definitions
The following words and phrases have these meanings in this document:
1.1. “Personal information” is as defined in POPI.
1.2. “POPI” means the Protection Of Personal Information Act 4 of 2013.
1.3. “Process” in relation to Personal Information means to collect, organise, store, modify, retrieve, refer to, distribute, or erase, or otherwise as defined in POPI.
1.4. “We” or “us” means NAMSO CLOTHING (PTY)LTD.
1.5. “You” or the “user” means any person who registers to use or accesses this Website for any purpose.
2. Information Collection
2.1. We collect personal information that you voluntarily provide when creating an account, placing an order, or communicating with us, such as your name, email address, shipping and billing information and country.
2.2. We may also collect non- personal information, such as your browsing activities and interactions with our website, to enhance your shopping experience and improve our services.
3. Use of Information
3.1. We use the information collected to process and fulfil your orders, communicate with you about your purchases, provide customer support and send promotional offers or updates if you have opted in.
3.2. We may also use the data to analyse website usage, improve our products and services, and tailor your shopping experiences based on your preferences and interests.
3.3. We will only process personal information in a manner that is adequate, relevant and not excessive in the context of the purpose for which it is processed. That purpose will be compatible with that for which it was collected, unless you have consented to an alternative purpose in writing or we are permitted by POPI or in terms of national legislation of general application.
3.4. As permitted by POPI, we may use personal information collected to compile profiles for statistical purposes. No information contained in the profiles or statistics will be able to be linked to any specific user.
4. Sharing Information
4.1. We do not sell, trade or rent your personal information to third parties for their promotional purposes without your explicit consent.
4.2. We may share your personal information with third-party service providers that assist us in operating the website and fulfilling orders, such as payment processors, shipping carriers, and analytics providers. These third parties are contractually obligated to protect the confidentiality of your data.
5. Transfer of Information
5.1. This website is operated from the Republic of South Africa (“RSA”). If you are located outside of the RSA and choose to use this website or provide information to NAMSO CLOTHING, you acknowledge and understand that your information will be transferred, processed, and stored in the RSA, where privacy laws may not offer the same level of protection as those in your jurisdiction.
5.2. If you are a resident of Canada, NAMSO CLOTHING is the controller of your personal data for the purposes of Canada data protection law.
5.3. NAMSO CLOTHING will not transfer your personal information or any portion of it to any third party without your prior written consent, except when using third-party service providers to host its database, subject to the following provisions:
5.4. NAMSO CLOTHING may utilize hosting or cloud services located outside of South Africa to operate this website and store data. In such cases, NAMSO CLOTHING will ensure that the level of protection given to your personal information is at least equivalent to that provided under South African law. This will be achieved through either a binding contract with the service provider or by selecting a service provider located in a country with privacy laws that are similar or stronger than those in South Africa.
5.5. By using this website and providing your personal information, you acknowledge and consent to the potential transfer, processing, and storage of your data in the RSA and other countries as necessary for NAMSO CLOTHING to operate and deliver its services to you, subject to the safeguards described above.
6. Data Security
6.1. We implement reasonable physical electronic procedures to safeguard the personal information we collect from loss, misuse, unauthorised access, disclosure, alteration or destruction.
6.2. However, while we take reasonable measures to secure the integrity and confidentiality of information in the website’s possession, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links and Services
7.1. Our website may contain links to third party websites or services that have their own privacy policies. We are not responsible for the content or privacy policies of other sites.
8. Cookies
We use cookies and similar tracking technologies on our website to enhance your online experience and provide you with more personalized services. Cookies are small data files stored on your device that allow us to collect information about your browsing behaviour, preferences, and activities while visiting our site.
By using our website, you consent to our use of cookies in accordance with this policy. These technologies help us analyse website traffic, remember your preferences, and deliver relevant advertisements and content tailored to your interests.
You can control and manage cookies through your web browser settings. Most browsers allow you to refuse or accept cookies, delete cookies, or be notified when a cookie is set. However, please note that disabling or blocking certain cookies may impact the functionality and user experience of our website.
We do not use cookies to collect or store any personal information that could directly identify you. The data collected through cookies is anonymized and used solely for the purposes of improving our platform and providing a better user experience.
If you have any concerns or require further information about our use of cookies, please contact us.
It’s important to note that we are not responsible for the use of cookies by third-party websites or services that may be linked to or integrated with our platform. Please refer to the respective privacy policies of those external entities for information about their cookie practices.
9. Changes to the privacy policy
9.1. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. The most current version will always be available on our website. Please refer to the last revision number and date at the top of this document to identify the latest version.
9.2. We encourage you to review this policy periodically for any changes.
9.3. Continued use of the website subsequent to any amendments having been made constitutes your acceptance of the Privacy Policy as amended.
10. Your Choices and Rights
10.1. You may opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in the emails or by contacting us directly.
10.2. You have the right to access, correct, or delete your personal information by submitting a customer service request to info@namsoonline.com
11. Consent and Agreement
11.1. By using our website and services, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy.
11.2. In particular you agree that we are not liable for any loss you may suffer due to your use of this website
11.3. If you do not agree with any part of this Privacy Policy, we respectfully ask that you refrain from using our website and services.
Please note that NAMSO CLOTHING shall not be held liable for any damages, losses, or consequences arising from the use of our website or services, or from the inability to use our website or services. We have taken reasonable measures to protect your privacy and ensure the accuracy of the information provided. However, in the event of any disagreement or dissatisfaction with our Privacy Policy or practices, we kindly request that you discontinue using our website and services immediately.
By using our e-commerce website, you acknowledge that you have read and understood this Privacy Policy. For any questions or concerns, please contact us at info@namsoonline.com
1 June 2024